During the Covid-19 crisis — when supply, medical infrastructure and human resources were all in short supply — Interaxe Technologies handled the largest volume of ambulance dispatch in Bengaluru, assisting more than 1,20,000 patients through its EMS solution. Below is an excerpt of Kriteen Nagesh's interview with CEO Insights.
Interaxe Technologies is a dynamic organization with skills that other organizations cannot match. The three main features of our products are their supreme quality, innovation, and agility. We have market-leading products like Tr-Dynamics Life Support EMS, which is an Ambulance Dispatch Solution for the Healthcare and Emergency Services sector, Fleetbook, which is a Fleet Document Compliance & Storage Solution for Fleet Providers, Interaxe LTS, which is a Global Positioning Solution for Fleets, and Tr-Dynamics Advanced for Corporate Transport, to name a few.
Bangalore saw massive hospitalizations during the pandemic, and the government infrastructure was under immense pressure. We, as an OEM, deployed our Tr-Dynamics EMS ambulance dispatch solution in the city. The system became the backbone of more than 800+ ambulance fleet and was instrumental in ambulatory transfers of about 1,20,000 patients during the crisis. It was directly integrated into the central bed allocation system, and ambulances were equipped with technology to provide real-time patient status updates that were monitored in the Covid war room. We also deployed our solution in dispatching ambulances and hearse vans for the cremation task force during the second wave — helping thousands of families under such pressure on the healthcare infrastructure.
Being the CEO of the company, I am hands-on with the products we build, own and deploy. Our team is driven by exceptional knowledge and domain experience. The agility with which we can tweak our products to match a client's requirements quickly keeps us ahead. We are a bootstrapped organization, which keeps us free to focus on products and quality. My ability to see a problem and immediately productize a solution for the industry as a whole — instead of a custom project for a particular client — keeps me ahead of my competitors.
Budding entrepreneurs in transportation technology need to follow their passion for EVs, Drone Tech, IoT and connected cars. They must be unique in their approach and practically adopt new technologies to make their product efficient and agile. They must always target a wide platter of segments, so a downturn in one won't wipe them out. In the next few years, companies will adapt to more technology and AI-based systems and solutions — with EVs, drones, self-drive vehicles and connected cars, we have an exciting future ahead.
Kriteen Nagesh is an alumnus of R.V. College of Engineering, Bengaluru, who began his career with an SME software services firm and gained experience across many MNCs before venturing into entrepreneurship — a highly experienced full-stack developer of complex systems, with a track record of producing India's first large-scale corporate vehicle-routing solution.
